Order Cancellations: If you wish to cancel your order please contact our Customer Service Support Team by email at support@safetysecuritycam.com right away. In-stock items are typically processed within 24 hours, so it is very important that you contact us as soon as possible so we can cancel your order before it is processed and dispatched. After 24 hours, we cannot guarantee that we will be able to modify the contents of your order, change your shipping details, or have your shipment pulled back from the courier. Once your order has been successfully cancelled, you will be refunded for the full amount of your purchase.